Support

Frequently Asked Questions

Frequently Asked Questions

Welcome to New Jersey Beds. Here you'll find answers to common questions about our products and services, including Adjustable Beds, Furniture, Platform Bed Frames, Bedding, Pillows, Down Pillows, Mattresses, Hybrid Mattresses, Bedroom Furniture, and Luxury Mattresses.

What types of adjustable beds do you offer?

We offer a range of adjustable bed bases with varying head and foot incline, massage options, USB ports, and wireless remote controls. Styles include split-king bases, dual adjustable bases, and user-friendly designs compatible with most bed frames and mattresses.

Which mattress types are available?

We carry memory foam, latex, hybrid, innerspring, and luxury mattresses. Our selections prioritize support, cooling, pressure relief, and durability to suit different sleep preferences and budgets.

What is a platform bed frame?

A platform bed frame provides a solid slat or solid surface for mattress support without a box spring. It offers a contemporary look, strong stability, and is compatible with most modern mattresses.

Do you sell bedding and pillows?

Yes, we offer a curated selection of bedding essentials including sheets, blankets, duvet covers, mattress protectors, and a variety of pillows, including down and synthetic options to suit different sleep needs.

What are the benefits of a memory foam or latex pillow?

Memory foam pillows contour to the head and neck for personalized support, while latex pillows provide buoyant, breathable support with natural resilience. Both can help maintain proper spinal alignment depending on your sleeping position.

Do you carry luxury mattresses?

Yes, our luxury mattresses feature premium materials, enhanced cooling, advanced support systems, and superior craftsmanship designed for long-lasting comfort and durability.

What sizes do you offer?

We offer a range of sizes including twin, twin XL, full, queen, king, and California king. Some product lines also include split-king options for adjustable setups.

Do you provide delivery and setup?

Yes, we offer convenient delivery and setup services. Our team can haul away old mattresses or frames where permitted and ensure your new bed is properly assembled and placed in the desired room.

What is your return policy?

Our return policy varies by product type. Most mattresses and foundations come with a sleep trial period, while bedding and accessories may have different return criteria. Please review the product page and our terms for specifics, or contact customer support for guidance.

How do I choose the right mattress for me?

Consider sleep position, firmness preference, budget, and any specific needs such as cooling, pressure relief, or spine support. Our product guides and in-store specialists can help you compare options based on your preferences.

Are there financing options available?

Yes, we offer flexible financing options and promotional terms to help you purchase the bed, mattress, or furniture you want. Check our financing page or speak with a sales associate for details.

Do you offer customization or made-to-order beds?

Some lines offer customization options such as fabric choices, headboard styles, and wood finishes. Availability varies by product, so please consult a sales associate or product page for current customization options.

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